Return Policy

At Global Special Effects, we stand by the quality and performance of our products, ensuring they meet your expectations for value, functionality, and service. If you are dissatisfied with a machine, please contact our customer support within 7 days of receiving your product so we can work toward a mutually beneficial resolution.

📞 (256) 229-5551

📧 info@globalspecialeffects.com

Return & Refund Guidelines

• Machines: Returns or exchanges must be requested within 14 days of receipt.

• Fluids & Sanitizers: Due to insurance and liability reasons, we cannot accept returns on fluids (snow, fog, haze, bubble, scent) or sanitizer products.

• Refunds: Issued to the original payment method only after the returned item is received and inspected.

• Shipping Costs: The customer is responsible for all return shipping costs.

We appreciate your business and are committed to ensuring you have a great experience with our products. If you have any questions, don’t hesitate to reach out!

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