Privacy Policy

Introduction

At Global Special Effects, we are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information. By using our website (www.globalspecialeffects.com), you consent to the data practices described in this Privacy Policy.

Information We Collect

We may collect and process the following data:

• Personal Information: Name, email, phone number, shipping/billing address, payment details (processed securely via third-party providers).

• Automatically Collected Data: IP address, browser type, device type, and browsing behavior on our website through cookies and analytics tools.

• Transactional Data: Purchase history and order details to fulfill customer requests.

How We Use Your Information

We collect data to:

• Process orders, payments, and provide customer support.

• Improve our website, products, and services.

• Send promotional emails (if opted in).

• Prevent fraud and ensure security.

Data Retention & Security

Your data is stored securely and retained only as long as necessary to fulfill the purposes outlined above. We implement strict security measures, including SSL encryption, to protect your data from unauthorized access.

Third-Party Sharing

We do not sell, rent, or trade your personal data. However, we may share information with:

• Service providers (e.g., payment processors, shipping carriers) to complete transactions.

• Legal authorities if required by law, subpoena, or to protect our rights.

Cookies & Tracking

We use cookies and third-party tracking tools (such as Google Analytics) to improve user experience. You can disable cookies in your browser settings, but this may affect website functionality.

Your Rights & Choices

• Access & Correction: You can request to view or correct your personal data.

• Opt-Out: Unsubscribe from marketing emails by clicking the unsubscribe link or emailing unsub@globalspecialeffects.com.

• Data Deletion: Request deletion of your data where legally applicable.

Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children. If such data is identified, it will be deleted immediately.

Changes to this Privacy Policy

We may update this Privacy Policy periodically. Continued use of our website after updates constitutes acceptance of changes.

Website Terms & Conditions

1. Acceptance of Terms

By using our website or purchasing from Global Special Effects, you agree to these Terms & Conditions. If you do not agree, please refrain from using our services.

2. Orders & Payments

• Orders must be placed through our website or by contacting customer service.

• Payment must be completed before order fulfillment. We accept major credit/debit cards and other secure payment methods.

• We reserve the right to cancel orders suspected of fraud or policy violations.

3. Shipping & Delivery

• Orders will be shipped within 14 days of placement.

• Shipping times vary by destination; customers are responsible for shipping fees.

• Global Special Effects is not liable for carrier delays or lost shipments.

4. Returns & Refunds

• Customers must contact info@globalspecialeffects.com within 14 days of receiving a machine for a return or exchange.

• Fluids and sanitizers are non-returnable due to insurance and liability restrictions.

5. Product Use & Liability

• All machines, fluids, and special effects products must be used per manufacturer guidelines.

• Global Special Effects is not responsible for misuse, improper installation, or damage caused by incorrect handling.

• Customers assume all risks associated with product use.

6. Intellectual Property

All content on www.globalspecialeffects.com, including images, text, and product descriptions, is owned by Global Special Effects and may not be copied or reproduced without permission.

7. Limitation of Liability

• We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

• In no event shall our liability exceed the purchase price of the product.

8. Governing Law

These Terms & Conditions are governed by the laws of the State of Alabama, USA. Any disputes must be resolved in Alabama courts.

9. Contact Us

If you have questions about our Privacy Policy or Terms & Conditions, contact:

info@globalspecialeffects.com

(256) 229-5551

By continuing to use our website, you acknowledge and accept these policies.