Scent F.A.Q.'s

These are some of the most Frequently Asked Questions received by Global Special Effects about our Eco-Scent product line.
Click each question to view its answer.

What types of scent machines do you carry?

A portable machine (The ScentZone 100) that treats up to 2,500 square feet, a medium-size machine (The ES-1100) which can scent up to 5,000 square feet, and a large HVAC unit (The AromaStat 1) that introduces scent directly into your A/C system, treating your entire facility, up to 10,000 square feet.

How long does a scent cartridge last?

Scent cartridges last 360 hours on average. Customers can opt to replace them from one to three months, depending upon how frequent their machine is programmed to run.

Are the scents environmentally friendly?

Our scents are made from natural materials and the cartridge is 100% recyclable.

How many scents are available?

We have a unique variety of scent options in stock. Eco-Scent can also produce an unlimited number of signature scents, as well as custom scents.

Who uses your scent machines?

Cruise lines, hotels & resorts, major theme parks, funeral homes, universities, theaters, restaurants, and most recently The Golden Globes -- as well as many, many more. We also sell our machines for use in numerous private homes all across the globe! Any business environment can enhance productivity, sales, and customer satisfaction with scent. The brain forges a link between scent and memory that can identify your product, service, or place of business.

What does "Dry Wave scent delivery" mean?

Our machines deliver scent without spritzing oils, aerosols, or propellant, that can cause harmful build-up from damp mists which collect dust.

What is the warranty?

All of our products have a lifetime manufacturer's warranty.

Do you have a customer support line?

Eco-Scent provides this 24/7 live technical support number: 256-229-5551.

How do I install the ES1100

The ES1100 is preprogrammed for your specific time zone. On the LED panel, you may easily adjust fan speed, duration, and operation hours according to your needs. The machine offers two custom timers for your convenience, as well as preset configuration timers.

Can I get a free trial?

Contact us at info@eco-scent.com for more information. Shipping not included.

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